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Digital Government & CX
Interview: Damien Hobbin, Assistant Commissioner - Enterprise Solutions and Technology, ATO
I started my career as an electronic and telecommunications engineer working for Telstra. In 2003 I joined the ATO as an IT project Manager, where I spent my early years in the public service working on our client facing portals. As I moved into higher leadership positions within IT in the ATO, I have been fortunate to lead the delivery of some of the most iconic, contemporary and transformative client experience digital projects in the ATO. These have included: A new digital platform and software services for Australia’s 60,000+ Tax and BAS Agents; A major client experience transformation of ato.gov.au …
People & Culture
Interview: Emma Stace, Chief Digital Officer, Department for Education (UK)
Emma has been leading digital in government for over five years. She began her journey in government at the Government Digital Service, moving to the Department for Business, Energy and Industrial Strategy in 2015. In 2017, she started working at the Department for Education as Director of Transformation and Digital and Chief Digital Officer. She is a leader of cultural change and service delivery and has worked all over the world and in both the public and private sectors.
Operational & Process Excellence
Interview: Dr Marija Maher, Chief Operating Officer, Victorian Ombudsman
Tell us about the journey to your current role and what it this role entails? I started my career in the market and social research sector where I was responsible for training of all new field staff and the delivery of multiple research projects across different time zones. After…
Interview: Stephen Clarke, Principal Advisor - Digital Engineering, NZ Transport Agency
Tell us about the journey to your current role and what it this role entails? I started my work life as an engineer (apprentice toolmaker), but in my 20s I took a career break to go to university. I studied History & Social Anthropology, therefore getting a good grounding in …
Interview: Simon Froude, Director at State Records, Attorney-General's Department
Tell us about the journey to your current role and what this role entails? I have worked in the South Australian public sector for over 20 years, with most of that time spent in the information management environment. I have worked across numerous portfolios including central age…
Interview: Samantha Gavel, NSW Privacy Commissioner, Information and Privacy Commission NSW
Tell us about the journey to your current role and what it this role entails? I commenced as NSW Privacy Commissioner in September 2017. As Privacy Commissioner, my role is to promote public awareness and understanding of privacy rights in NSW, as well as providing information, s…
Interview: Nicholas Moss, Program Manager, Queensland Police Service (QPS)
Tell us about the journey to your current role and what it this role entails? I am currently the Program Manager of the Queensland Police Service (QPS) Advanced Data Analytics Capability (ADAC) initiative. ADAC is leading the provision of insight and foresight focused analytic…
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