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Digital Government & CX
Speaker Spotlight Q&A: Wendy Geller, PhD - Division Director, Data Management & Analysis, Vermont Agency of Education
Wendy’s dissertation findings highlighted shifting demographics in education arenas and labor markets internationally, specific education orientations occurring across cultures, and presented thoughts on the social and spatial forces surrounding rural community viability. Since leaving academia, Dr. Geller has dedicated herself to creating the cultural, infrastructural, and operational conditions required for practicing good data science in the public sector. She lives in Montpelier, VT with her brilliant husband, Alex, their joyful son, Sylvan, and trusty companion, Sir Richard the Lionhearted Dog. Iteration, and the open expectation of failure with view to making something better, together, makes collaboration an everyday activity. It’s …
Health & Human Services
Spotlight Interview - Health & Human Services National Insights: Spring
For example, time stressed healthcare providers (HCPs), seeking valuable information to improve patient outcomes, are using HCP-gated product websites where chat bot technology can provide the pertinent information but has the intelligence to escalate to a ‘real’ person when needed. The increase in the number of HCP engagement channels resulted in an explosion of valuable data, for example, data to help understand which HCPs preferred which channels. AIML technology allows stakeholders to efficiently handle and extract actionable insights quickly. The COVID-19 pandemic has accelerated changes in the life sciences industry. In the next 2 to 5 years, self-service of key …
Digital Government & CX
Speaker Spotlight Q&A: Julia Wong, IT Accessibility Compliance Officer, Massachusetts Executive Office of Health and Human Services
For nearly 20 years, Julia Wong has been instrumental in addressing accessibility issues within the Commonwealth of Massachusetts through her knowledge of general accessibility standards and compliance, Section 508 of the Rehabilitation Act, WCAG2 standards, as well as testing and remediation of various forms of electronic mediums. She has contributed to the accessibility standards for the Commonwealth by co-authoring the original state standards and the Executive Office of Health and Human Services (EOHHS) Secretariat Accessibility Policy. In her current role as the EOHHS Accessibility Compliance Officer, she ensures that EOHHS agencies are creating website content and developing applications that are …
People & Culture
Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights
I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …
Cyber Security & Risk Management
Spotlight: Trellix's Best Performing Technology
Organisations find themselves unable to handle the dynamic and ever-changing threats. To keep pace with these dynamic attacks and to ensure greater visibility, control and ultimate peace of mind, organisations are on the lookout for more centralised visibility and quick resolution of their security issues. We must unleash smart and adaptive capabilities inherited from artificial intelligence and machine learning. New capabilities must touch all aspects of our architecture, process and skills. With the growing sophistication of threats, it’s easy to see why so many businesses are vulnerable to attacks and also why we have to shift our thinking, our approach …
Data & Analytics
Spotlight Interview: Data Management & Analytics Roadshow 2022
The general trend we are seeing in the industry is toward the integration of multiple different concepts and technologies to create an accurate picture of the entirety of an organisation's data landscape. Two prominent examples are the data fabric and data mesh architectures. In both cases, there is an emphasis on automation around metadata management, where metadata is viewed as “fuel” for AI-driven decision-making around automated data ops. As Data Fabric matures, we see that metadata management will require big updates on the conceptual level. To properly employ AI to drive data management tasks, metadata management solutions will have to …
Cyber Security & Risk Management
Spotlight: Tap into Graph Technologies with Neo4j
We’re seeing very strong demand for knowledge graphs which are essentially an interconnected dataset enriched with meaning, and primed for complex decision making As complex data volumes grow, the types and composition of problems become very varied - an issue government departments and agencies (and the private sector) continue to grapple with. But we have the answer in the form of knowledge graphs that present new ways to use data to drive citizen outcomes. A graph data platform can efficiently model complex networks of entities and their interrelationships, and uncover patterns that are difficult to detect using traditional representations - …
Digital Government & CX
#GovInnovator Q&A: Deshard Stevens, CISO, NYC Commission on Human Rights
Deshard Stevens is a Chief Information Security Officer (CISO) with over 12 years of experience managing, developing, and implementing business strategies and technical solutions while leading and managing project development, cloud strategy, and information technology teams. Deshard was the recipient of the 2018 Rising Star Award from the New York City Public Sector CIO Academy. He is certified as a Project Management Professional (PMP), Certified in Risk and Information System Control (CRISC), Certified Data Privacy Solutions Engineer (CDPSE), and holds a Master of Business Administration. In his free time, Deshard is an avid runner. I am currently the Chief Information …
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