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Digital Transformation: For Policing and Criminal Justice
Case Study Blog
Digital Government & CX
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The Role of Database Management in Business Growth
Efficient database management is not just about storing and retrieving information; it's a strategic asset that, when harnessed correctly, can propel any department towards sustainable growth to deliver the best …
National Security & Public Safety
Case Study: Hampshire Constabulary Leaps into the Digital Age
Digital Frontier: Navigating the Future of Policing Roadshow
As communities become more digitalised, the need for officers to interact with even greater volumes and more diverse forms of digital evidence is on the rise.
Digital Government & CX
Maintaining the Human Element in Digital Government
How can government build and maintain citizen confidence as we move towards automation and self-service? Daniel Ramos, GM Digital Identity at the ACCC discusses the five elements of success in …
People & Culture
Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies
Innovate Australia
Ahead of the Innovate Australia Showcase we spoke to Dr Rachel Bacon, Deputy Commissioner at the APSC, to discuss the intricacies of APS reform efforts and the future outlook for …
Digital Government & CX
Is Government Optimising One of Its Best Service Design Partners – Its Citizens?
Digital Government & CX Roadshow 2024
What is the best way for governments to achieve a customer-centric approach in order to enhance user experiences and engagement? Listen to their citizens, of course.
Digital Government & CX
Discussing the Future of Modern Government Service Design with the Hon Victor Dominello and Damon Rees
As governments strive to balance priorities and the allocation of scarce resources, new approaches are needed. We caught up with the Hon Victor Dominello and Damon Rees to discuss modern government service design and glean their insight on how to ensure your department is transformation ready.
Cyber Security & Risk Management
Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?
Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.
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