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Technology & Transformation
Welcome from Innovation & Technology Track Chair: Modernising Legacy Systems
Public Sector Innovation Show Alberta
In this Welcome session we hear insights from Sam Mod, Partner, Co-lead, EY Design Studio Canada and John Bethel, Partner, Leader, National Healthcare Practice, EY on the role of digital …
Technology & Transformation
Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
Innovate WA
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Technology & Transformation
Building Trust & Transparency in Digital Government: Addressing Privacy, Security & Ethical Considerations
Public Sector Innovation Show Alberta
In this GovTalks Fireside Chat session, our government leaders discuss why trust, transparency and ethical considerations are important in digital government in relation to privacy, security and ethical practices, the challenges faced in ensuring privacy protection, cyber security and ethical practices in the digital transformation of government services and the strategies to address these challenges and foster public trust and confidence and how government entities can proactively address privacy, security and ethical concerns to promote transparency, accountability and stronger relationships with citizens in the digital era. Hear insights from Diane McLeod, Information & Privacy Commissioner, Office of the Information & …
Technology & Transformation
Digital Transformation in the Public Sector
Public Sector Innovation Show Alberta
In this Platinum Partner session, our government leaders discuss how digital transformation in the public sector is vital to delivering better government services. More specifically, how unification on a single technology helped achieve business transformation, how technology modernisation facilitated exceptional client service, regardless if they are a member of the public or regulated business and how leveraging data and analytics helps drive evidence-based decision making. Hear insights from Peter Madden, Senior Client Director, Government, Western Canada, Service Now, Anoushka Fernandes, Executive Director, Central Logistics Branch, Service Alberta & Red Tape Reduction, and Owen Cook, Director Regulatory Transformation, Environment & Protected …
Technology & Transformation
How Technology Accelerates Digital Delivery
Public Sector Innovation Show Alberta
In this Platinum Partner session, we hear insights from Todd Wilson, Department Head, Canada - Regional Office of Technology, RedHat on the common challenges and limitations that hinder application delivery.
Technology & Transformation
The Role of AI in Government: From Automation to Intelligent Decision Making
Public Sector Innovation Show Alberta
In this Panel Discussion session, our government leaders reveal how we can identify and eliminate inefficiencies in government operations to optimize service delivery in Alberta.
Technology & Transformation
Creating a Stronger, More Efficient Government in Alberta
Public Sector Innovation Show Alberta
In this Welcome Address, we hear insights from Councillor Keren Tang, City of Edmonton, on addressing the need for transformation in government operations in Alberta.
Digital Government & CX
Seamless Citizen Engagement: The Path to Simplicity
In this keynote presentation The Hon. Victor Dominello, Former Minister for Digital and Customer Service with the NSW Government & Founder of ServiceGen discusses how to harness citizen engagement, co-creation …
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