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Jane Murugan's Insights
Local Government & Communities
Modernising Council Services to Revolutionise Customer Experience
Part of the Local Government National Insights Series - 5 Key Takeaways based on Public Sector Network’s Virtual Event, 1 June 2022)Like all tiers of government across Australia, the local government sector has been ravaged by the global pandemic and the continued after affects. Though most of the …
Technology & Transformation
Underscoring Victoria’s Digital Future
In recent years, all business functions underwent a significant transformation, prioritizing advancements in technology and remote work, often at the expense of time, resources, and structural capacity. However, it's essential to remember that machines are merely a series of 0s and 1s without human…
Data & Analytics
Blog: Unveiling a New Era of Public Service in the APS
Where Public Sector Meets to Pioneer ProgressWhat has been achieved over the last couple of years is nothing short of revolutionary – and an incredible effort from the Australian public sector on behalf of citizens. With the momentous acceleration and shift in demands finally slowing to a managea…
Cyber Security & Risk Management
On Demand: NSW Government Cyber Security Showcase 2021 - Government Keynote Supporting NSW communities – From Recovery to Resilience
Cyber Security & Risk Management
On Demand: NSW Government Cyber Security Showcase 2021 - Top 3 Ways to Keep Your Digital Transformation Secure Partner Session
Partner Session: Top 3 Ways to Keep Your Digital Transformation Secure Join Greg to discuss the top 3 crucial actions to ensure your digital transformation is secure.Every enterprise is in the process of transforming to digital. While many planned a digital transformation in the long term, the glob…
Cyber Security & Risk Management
On Demand: NSW Government Cyber Security Showcase 2021 - Keeping up with the Evolving Cyber and Information Security Landscape - Intelligence and Response: Strategic Insights Government Keynote
Cyber Security & Risk Management
On Demand: NSW Government Cyber Security Showcase 2021 - Government Keynote: The Importance of Cyber Security to Customer Service Emma Hogan, Secretary, NSW Department of Customer Service
Government Keynote: The Importance of Cyber Security to Customer ServiceInsights from:Emma Hogan, Secretary, NSW Department of Customer Service
Digital Government & CX
On Demand: Innovate Queensland 2022 - Reimagining Digital Products from Queensland Government Keynote
Government Keynote: Reimagining Digital Products from Queensland Government Join Gavin as he discusses about:Exploring emerging digital opportunities across your departmentInnovating to improve accessibility and reach of digital servicesEnsuring access to alternatives for users with limited access …
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