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By Public Sector Network
Published on March 12, 2020

Bob Osborn, CTO, Federal Public Sector, ServiceNow

Machine learning and artificial intelligence are transforming every private sector industry they touch.
Whether classifying information, predicting outcomes, detecting fraud, or just automating processes,
the impact of such technologies is transformative. Adoption in the public sector has been slow for a
variety of reasons—from trust concerns to uncertainty about how and where to deploy it. In this session,
Bob Osborn, CTO Federal Public Sector at ServiceNow, draws on lessons learned across a wide range
of industries and customers to explore the opportunities—and challenges—of this groundbreaking
technology. You’ll leave armed with the confidence and understanding you need to begin your AI

Public Sector Innovation Show – Ottawa, February 25, 2020

How AI will change the Public Sector