Shared Services Canada Departmental Plan 2019-20

The Honourable Carla Qualtrough, P.C., M.P. Minister of Public Services and Procurement and Accessibility, and Minister responsible for Shared Services Canada Government of Canada 2019 The Government of Canada formed SSC by joining IT budgets, systems and personnel from 43 of the largest federal departments and agencies. We are responsible for operating and modernizing the Government of Canada’s IT infrastructure across the public sector. Our mandate is to deliver email, data centre and telecommunications services to federal departments and agencies. We also provide services related to cyber and IT security and the purchase of workplace technology devices, as well as offering other optional services to government departments and agencies on a cost-recovery basis. Canadians expect to receive government services in their preferred format—wherever they are— and whenever they want them. This has led the Government of Canada to focus on offering digital services that are available anytime, on any device, through any communication channel. As the provider of these service platforms, SSC assists customer organizations in serving Canadians more effectively.