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State Transit

NSW Transport

2019

Reference:

https://www.transport.nsw.gov.au/state-transit/about-us/state-transit-authority-publications

State Transit operates as a service provider in the Transport cluster managed by Transport for NSW. We operate one of the largest bus networks in the world with the aim of delivering reliable, safe, clean and integrated services that meet the needs of our customers in a sustainable way.

We aim to be accessible and responsive to our customers, stakeholders, members of the community and staff. We have a strong commitment to responding to feedback and ensure that the promotion of, and awareness of the complaints handling process, is a focus within the
organisation.