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This paper (re)defines smart cities as “initiatives or approaches that effectively leverage digitalisation to boost citizen well-being and deliver more efficient, sustainable and inclusive urban services and environments as part of a collaborative, multi-stakeholder process”
The paper argues that harnessing the benefits of digitalisation in cities is critical to deliver growth and well-being across our economies and societies. It seeks to take stock of a decade of experimentation, uptake and proliferation of smart cities’ initiatives across the globe, in order to help understand what has worked, what has not worked, and what can be improved to leverage fully their potential to drive inclusive and sustainable growth.