Nothing quite like a global pandemic to force us reassess processes, hey?  

In the procurement and supply chain space – which was hit hard in the early days of the pandemic – 2020 was undoubtedly a turbulent year, shining a light on SRM processes, overall resiliency and forcing a reassessment of contract and supplier relationship management processes which for years operated under a ‘set and forget’ approach.  

With procurement professionals at all tiers of government now understanding the need to reassess contract management processes and build resiliency, we’ve rounded up some top tips from local and international procurement experts to help you on your journey.