Due to growing customer expectations, reduced funding and technological advancements, a lot of councils are looking at Robotic Process Automation (RPA) to streamline their processes and operations.
RPA can help improve customer experience and internal processes managing finance, assets, systems, revenue, development, regulatory requirements, development applications, reporting and more – efficiently and effectively. It means council staff can deliver services to customers faster with less cost and waste – both of which can be reinvested in further improvements to services.
Join us at the Public Sector Network’s complimentary ‘Process Excellence and RPA in Local Government’ virtual event will equip attendees with new ideas and strategies on how to best implement process automation to increase efficiency, cost effectiveness and improve customer service delivery.
Identify how to transform your council by implementing process automation
Learn how to eliminate manual work processes to save time and effort
Find out how to understand customers’ needs, supplier’s requirements and to identify efficiencies in the processes
Understand how to reduce red tape while bringing your staff and customers along on the automation journey
Your Expert Speakers:
Lake Macquarie City Council
Knox City Council
Rous County Council
Sutherland Shire Council
City of Ballarat