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Virtual Event: Process Automation in Healthcare

Harnessing the power of technology to streamline the provision of care

Wednesday 14 October 2020

Agenda Overview:

During the recent pandemic,  robotic process automation (RPA) has proved its value in adapting to a pandemic and accelerating operations in healthcare, helping ease overwhelm of resources.

Even in a non-COVID world, RPA and intelligent automation have been freeing up resources to deliver better quality care to patients, and processing information spread across many internal and external sources at a significantly higher speed and level of accuracy than human counterparts.

Enabling physicians to focus on patient care and higher-value tasks is the driving force behind a quality, preventative and personalized healthcare system. But identifying the best areas for automation and realising it’s full benefits are key in ensuring your efforts don’t go to waste.

The Public Sector Network’s “Process Automation in Healthcare” Virtual Event will bring together a broad group of executives to share insights and generate a diverse range of ideas that focus on a common mission: an efficient, intelligent, and well-oiled healthcare system.

Key Takeaways:

Understand how to build a stronger customer focus with better long-term outcomes for patients

Identify how to become a fully digitally enabled and integrated healthcare provider that places patients, carers, and families at the centre

Leveraging digital solutions that facilitate better healthcare access, continuity of care and collaboration between providers and patients

Learn how to utilise process automation to maximise patient outcomes and operational efficiency

Your Inspiring Speakers:

Dr Penny Andrew

Director of the Institute for Innovation and Improvement, Waitemata District Health Board (NZ)

Dr Philip Hoyle

Director of Medical Services,
Royal North Shore Hospital

Michael Dickinson

Acting Director of Clinical Integration,
Sydney Children's Hospitals Network

Kristen Short

Director of Innovation and Partnerships,
South Western Sydney PHN

Lisa Saffarek

Clinical Director, Virtual Care,
Vancouver Island Health Authority (Canada)

Dan Harradine

Queensland Government Lead Partner, Infrastructure, Government and Healthcare, KPMG

Nathan Congynham

Customer Success Director,

Tim Eckersley

Enterprise Architect,
NSW Health Pathology

Andre Ropeta

Senior Product Marketing Manager,

Margot Morton

Sales Director,
Civica Asia Pacific

Agenda Highlights:

9:00 am
Welcome from PSN
9:10 am
Chair Opening
9:20 am
Successfully implementing virtual care process automation with minimal disruption
9:35 am
Automate manual healthcare processes with RPA and a process platform approach
09:50 am
Leveraging automation to improve operational efficiency, reduce waste and free up resources
10:05 am
Minimising mistakes and accelerating accuracy through intelligence automation
10:20 am
Implementing automation and digitalisation to improve patient outcomes
10:35 am
10:40 am
Leveraging process automation to improve patient flow and experience
11:00 am
End of Session


Complimentary to attend

For Public Sector only

Online event


Event Partners

Gold Partner

Silver Partner

Bronze Partner