Virtual Event: Multi-Channel Citizen Engagement Canada
Delivering a seamless multi-channel experience to engage the digitally-driven citizen
9:00am PT / 12:00pm ET
The need for Government to engage citizens across multiple channels is critical now more than ever.
With citizen engagement and experience always front of mind for the public sector in its quest
to remain relevant, connected, and deliver a seamless and stellar service to its citizens, it’s now having to put even more emphasis and effort into engagement in the face of COVID-19.
The Public Sector Network’s “Multi-Channel Engagement & Experience” Virtual Event provides the platform for collaboration, helping participants share and understand the evolving landscape and harness the power of multi-channel communication in order to increase engagement within citizens, particularly post COVID-19.
Hear from your peers about the results they’ve realized from best tools, techniques and technology to better engage citizens and stakeholders
Build a truly participatory multi-channel citizen engagement strategy to improve experience
Understand how to make better use of data to drive more connected communication
Delve into the effects of COVID-19 on citizen engagement to create a solid strategy going forward
Your Expert Speakers:
NSW Department of Customer Service
Treasury Board Secretariat
Strategic Engagement andCommunications Statistics Canada
Ontario Treasury Board Secretariat
City of Ottawa
Public Service and Procurement Canada
Natural Resources Canada