Sustainable Transformation for Better Citizen Experience
Municipalities continue to experience significant shift due to the ongoing pandemic. In the wake of the disruption caused by the pandemic, today’s cities and local governments have an opportunity to revolutionize how they function. It is imperative that they responsibly meet the rapidly changing needs and expectations of their citizens, businesses, partners across the diverse cities and communities they serve.
Critical to local governments’ success is their ability to learn from the others’ best practices, while acknowledging that government has a social and economic mandate that covers all its constituents. The accelerated pace of change caused by the COVID-19 pandemic has led cities and local governments to evolve their understanding of community needs and citizen expectations. The world we knew before the pandemic and the world we’re living in today are two vastly different things, and the transformation journey that’s unfolding now is breaking down traditional government silos. To become future ready, a whole-of-government transformation is crucial. Local governments need to embrace new technology, adopt sustainable change management, streamline processes, upskill their workforce and increase operational efficiency and resilience.
Public Sector Network’s Local Government: National Insights – Spring Edition Virtual Event will equip attendees with the tools and ideas they need for sustaining the change with a potential for continuous improvement while ensuring efficiency, operational excellence, and responsible governance.
Benefits of Attending
A Sneak Peek Of Your Expert Speakers
Chief Administrative Officer
County of Huron
Chief Administrative Officer
Town of Niagara-on-the-Lake
Chief Information Officer
Regional Municipality of Durham
General Manager, Corporate Services
Town of Orangeville
RICOH Digital Services
Strategic Transformation: The Roadmap to Operational Excellence with a Dispersed Workforce
- Streamlining processes and implementing process automation so that employees can focus on high-value, interesting work
- Achieving greater agility and efficiency in the workplace
Marnie Cluckie, Chief Administrative Officer, Town of Niagara-on-the-Lake
Fireside Chat with Kalyan Chakravarthy, Chief Information Officer, Regional Municipality of Durham
Panel Session: Leadership during Transformation
- What are the challenges inherent in building a digital transformation team?
- How have recent events changed your approach and philosophy for creating an agile organizational culture?
- Digital transformation isn’t a onetime initiative, but a journey. How has this reframed your view of what digital transformation can accomplish in your organization?
- What role have partnerships and other stakeholders played to help you achieve your mission?
Epsit Jajal, Vice Chief Information Officer, Ricoh
Asim Husaain, Director, Digital Service Transformation, City of Toronto
Andrea McKinney, General Manager, Corporate Services, Town of Orangeville
What Your Peers Had to Say
Our Event Partners
Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])