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Local Government Digital Transformation

Online: Tuesday, November 30, 2021 | Time: 12:00-2:15pm ET / 9:00-11:15am PT

Unlocking Digital Innovation – How To Drive Successful Transformation

Local government provides many of our most essentials services through multiple touchpoints on a daily basis, and increasingly those services are being provided on shrinking budgets as populations continue to grow. As we forge ahead into a new decade, digital transformation will be one of the biggest drivers of public sector innovation and efficiency. 

Although many local and municipal governments are well underway with digital transformation initiatives, some continue to lag in their progress. The COVID-19 pandemic has presented a fresh urgency to modernize services and ramp up digital transformation projects. As local governments across the country face increasingly pressing challenges to meet service delivery – made even more challenging by the pandemic environment – digital transformation initiatives have provided a unique opportunity to break down silos, collaborate, and improve citizen engagement.  

Public Sector Network’s Local Government Digital Transformation will provide an opportunity to connect with your colleagues and peers as they share practical ideas and lessons on how local governments are driving digital transformation to improve efficiency and effectiveness. Join us as we explore actionable insights that can help accelerate your digital transformation and provide a best-in-class experience for your citizens. 

View Agenda

Your Expert Speakers

Chris Rickett BES, MPA
Director, Municipal and Stakeholder Relations, Valuation and Customer Relations
Municipal Property Assessment Corporation

Sarah Classen, BDes, MBA
Director, Department Strategy
City of Edmonton

Erin Britnell
Director, Corporate Strategy and Innovation
Town of Caledon

Dan Munns
Director of Technology and Innovation Services
Town of Whitby

Peter Near

Peter Near
National Director of Technology – Canada

Wendy Gnenz, CPA, CA, CMC
Partner, MNP Digital

Soumya Ghosh
Director, MNP Digital

Sean Murphy, FCMC, CPA, CMA, PMP, CMC
Partner, National Digital Services Leader

Nicolette Reyhani
Director of Sales

Steve Witt
Director of Public Sector

Key Takeaways

A must-attend event for public sector organisations looking to:

Hear how the local governments and municipalities are transforming their operations to become more digitally savvy to enhance service delivery 

Practical insights and takeaways for developing and executing seamless digital transition strategies to upscale digital capabilities across your organization 

Enhance integration and collaboration across all levels of government to share lessons and drive improved outcomes  


9:00 AM PT & 12:00pm ET
Welcome from PSN
9:05 AM PT & 12:05pm ET
Opening Remarks from the Chair
9:20 AM PT & 12:20pm ET
Government Keynote: Achieving a More Agile, Open and User-Focused Digital Local Government
9:40 AM PT & 12:40 PM ET
Platinum Keynote: Work From Anywhere in Local Government
10:00 AM PT & 1:00 PM ET
Government Case Study : Edmonton’s Waste Digital Assistant
10:20 AM PT & 1:20 PM ET
10:25 AM PT & 1:25 PM ET
Gold Spotlight: Process Innovation: Fast and Easy
10:40 AM PT & 1:40 PM ET
Panel Session:  How to Build on Your Pandemic-Inspired Progress: People, Processes, & Technology
11:15 AM PT & 2:15 PM ET
Closing Remarks from the Chair & End of session

What's included in your registration:

Virtual Presentations

Hear from public sector leaders about the latest trends and exploring how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content after the conference on the complimentary Public Sector Network social learning platform

Complimentary for public sector employees only *

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Event Partners





Interested in Sponsoring? Contact Scott Knight by email ([email protected])
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