Within the past year, IT and business have converged – and in the public sector’s transition to remote work, IT Service Management (ITSM) has experienced a critical shift.
Fast-tracked digital transformation and increasingly virtual service delivery have reinforced the crucial role ITSM plays in the external and internal capabilities of government. Now, almost all corporate service delivery is technology-enabled, and as such, the importance of ITSM cannot be understated.
Public Sector Network’s Sustainable IT Service Management (ITSM) Virtual Event will help you to reimagine how you manage your existing IT ecosystems. Learn how to seamlessly integrated business systems with new and emerging technologies and leverage a consolidated approach that will help the public sector to grow an unbreakable digital backbone. Join us for an engaging discussion and practical tips on how to ensure the world of work remains secure, connected and productive.
Build a sustainable and scalable ITSM strategy that leverages new and emerging technologies to enable customer-centric service delivery
Integrate business and IT infrastructure to provide consistent digital services to all stakeholders
Increase the resilience of your agency’s ITSM by implementing best-practice, policies and procedures
Improve IT customer service by aligning hardware, network and systems with business goals
Treasury Board of Canada Secretariat
Veterans Affairs Canada
Shared Services Canada
Communications Security Establishment
Toronto and Region Conservation Authority