Virtual Event: Improving Operational Efficiency of Your Council
Streamlining processes and implementing technology to achieve organisational goals
Rising citizen expectations, ageing populations and global economic volatility have put pressure on governments to increase the value for money of public services.
Whilst reviews of government production costs and productivity in OECD countries indicate that governments may be getting less efficient over time, councils are actively addressing the topic of efficiency through the introduction of new practices, processes and technology across various areas of public service.
The “Improving the Operational Efficiency of your Council” program will highlight opportunities for improvement to create meaningful and sustainable gains. Important topics covered include: innovation, better capability to scale, improved measurement and greater use of management incentives.
Learn about operational transformation opportunities, threats and challenges
Understand how to achieve an interconnected council
Overcoming resistance to change and creating a culture that fosters change
Streamline processes while improving customer experience for your citizens
Your Inspiring Speakers:
Christchurch City Council
Emergency Services Telecommunications Authority
City of Vincent
Borough of Queenscliffe
City of Wanneroo