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Virtual Event: Improving Patient Outcomes & Experience

Leveraging Digital Technology and Process Design to Deliver Patient-Centric Healthcare

Thursday, November 5, 2020 (Start: 12.00pm ET / 9.00am PT)

Agenda Overview:

Healthcare is undergoing rapid change, with the core focus on improving long-term patient outcomes and experience, especially in the current COVID-19 environment.

Healthcare systems and providers across the world are under pressure to create a future where the patient is engaged in their own healthcare, clinicians can access patient information and knowledge that enhances their clinical practice, and the health system is integrated, high performing and sustainable. Never has the drive to provide better healthcare with the patients at the centre been bigger. Digitalization, staff training and up-skilling and designing human-centres patient journeys are key to improve services and provide better outcomes.

The Public Sector Network’s Improving Patient Outcomes and Experience Virtual Event will showcase leading digital healthcare initiatives from across the globe and how these providers are working toward their ambition of transforming patient care delivery, under the extra pressure created by COVID-19.

Download the Agenda

Key Takeaways:

Share in the Experience of Your Peers to Overcome Challenges in Becoming Patient-Centric and Improving Care During COVID-19

Leverage Digital and Other Technology to Create a Solid Foundation for Improved Patient Outcomes & Experience

Hear How Your Others in Your Industry Have Set and Executed the Vision and Strategy for Improved Patient Experience

Transform Your Operations and Recreate Patient Care in the COVID-19 Environment and identify Pain Points in Patient-Flow and Predict Demand

Event Speakers:

Prof. Erwin Loh

Prof. Erwin Loh

Group Chief Medical Officer & Group General Manager of Clinical Governance
St Vincent’s Health Australia

Norm Peters

Norm Peters

VP, Regional Care Integration
Fraser Health Network

Rebecca Repa

Rebecca Repa

EVP Clinical Support and Performance
University Health Network

Sudha Kutty

Interim Vice President, Quality Improvement
Ontario Health

Stafford Dean

Analytics Lead
Alberta Health Services

Anna Twomey

Healthcare Evangelist
Blue Prism

Mari Teitelbaum

VP, Quality, Strategy and Family Partnerships/Chief Innovation Officer
Children's Hospital of Eastern Ontario

Gail Dobell

Interim VP, Health System Performance
Ontario Health

Event Partners:



Agenda Highlights:

12:05pm ET / 9:05am PT
Chair Opening
12:20pm ET / 9:20am PT
International Keynote: Upskilling and training staff to deliver patient centric-care
12:40pm ET / 9:40am PT
Partner Session: Evidenced Based Care Healthcare Digital Command Center
1:00pm ET / 10:00am PT
Keynote: Leveraging and Integrating Virtual Health to Improve Patient Care and Experience and Prevent COVID-19 Transmission
1:20 pm ET / 10:20am PT
Partner Session: AWS: Improving Patient Outcomes with AWS
1:40pm ET / 10:40am PT
1:45pm ET / 10:45am PT
Panel Discussion: The Challenges and Successes in Becoming Patient-Centric and Improving Care During COVID-19
2:30pm ET / 11:30am PT
End of Session


Complimentary to attend

For public sector only

Online event