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Virtual Event: Digitally Transforming Corporate Services

Unlock capacity by tapping into the power of digital

Wednesday, June 23rd, 2021
Start: 12:00pm ET / 9:00am PT

Agenda Overview:

Over the last decade, organizations around the globe have been reimagining processes and transforming service delivery – putting technology at the forefront and creating seamless customer interactions. However, digitally savvy leaders know that efforts to transform customer-facing systems and processes are limited without equally effective and integrated back-office operations.  

Most government departments and agencies have already transitioned to a shared service or outsourcing model that sees the consolidation and centralization of back-office functions. Yet to extract greater value and increase organizational agility and flexibility, attention must now be turned to digitizing and maturing these services.   

Public Sector Network’s Digitally Transforming Corporate Services Virtual Event will provide you and your team with an opportunity to evaluate your current processes, learn about the latest innovations from leaders in the space, and gain practical tips that you can implement to fast-track meeting your transformation goals. 

Download the Agenda

Key Takeaways:

Discover new ways that your corporate services function can embrace innovation and agility in the digital age 

Learn about  the latest tools, technologies and methodologies available to help transform corporate service delivery 

Understand how digital transformation can help you can unleash new value throughout the organization 

Build a culture that embraces digital to help break down siloes and achieve alignment across corporate services 

Event Speakers:

Pia Andrews

Pia Andrews

Executive Lead-Digital Experience and Client Data
Employment and Social Development Canada

Natalie McGee

Natalie McGee

Director General-Transformation Directorate
Employment and Social Development Canada

Ryan Pilgrim

Chief Financial Officer and Assistant Deputy Minister
Corporate Services Transport Canada

Honey Dacanay

Executive Director, Benefits Delivery Modernization
Employment and Social Development Canada

Nabila Shaikh

Director of the National IT Service Desk
Canada Revenue Agency

Silvano Tocchi

Director General – Digital Transformation Program
Canada Revenue Agency

Todd Wilson

Todd Wilson

Chief Strategist

Alec Wenzowski

Button Inc.

Andrea McKinney

General Manager Corporate Services
Town of Orangeville

Heather Meek

Partner - Consulting
PwC Canada

Event Partners:




Interested in sponsoring? Contact Mike Lefrank by phone (1-647-215-0659) or email (

Agenda Highlights:

12:05pm ET / 9:05am PT
Chair Opening
12:20pm / ET 9:20am PT
Government Keynote: Building and Scaling Your Digital Transformation Strategy
12:35pm ET / 9:35am PT
Partner Session: Digital Tools and Technologies to Transform Corporate Services in the Public Sector
12:50pm ET / 9:50am PT
Government Keynote: Spotlight on the Digital Transformation of the Finance Function
1:05pm ET / 10:05am PT
Government Case Study Taking an Enterprise View of Digital Transformation
1:20pm ET / 10:20am PT
Refreshment Break
1:30pm ET / 10:30am PT
Panel Session: People, Processes & Culture: The Keys to Building Digitally-Enabled Corporate Services
2:10pm ET / 11:10am PT
Closing Remarks and End of Session


Complimentary to attend

For public sector only

Online event