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Virtual Event: Digital Product Management

Streamlining processes to support innovative and effective digital product development

When
Thursday, 8 April 2021
9:00 AM - 11:00 AM AEST
Where
Online

Agenda Overview

Customer expectations have evolved rapidly through their interactions with digital experiences delivered by Private Sector counterparts. Effective digital product design and delivery process has fast become a critical capability for organisations wanting to remain relevant and meet the needs of their digitally driven consumer. 

As user needs and technologies evolve, digital products need to do the same. Constantly refining practices and working collaboratively across the sector is paramount to successfully implementing digital products in the public sector. 

Public Sector Network is delighted to share our virtual Digital Product Management virtual event. Join your colleagues and industry experts as they share best practices and persistent barriers on the digital product design process. Hear case studies from across the globe to see how citizen focused digital products can unlock the potential of your CX strategy.

View Full Program

Key Takeaways

Learn how to overcome common challenges associated with embedding best practice agile methodologies for maximum impact

Gain insight into the latest on digital product design, solutions and trends to determine the best fit for your Agency/Department

Hear how to best create and execute your digital product roadmap to drive better outcomes for citizens 

Understand how others are aligning digital product design with business strategy

Embed the use of data and insights to improve product design and boost
CX/engagement

Your Expert Speakers

Rahul Dutta

Director, Digital Service
Service NSW

James Galdes

Chief Enterprise Architect
Department of the Premier and Cabinet SA

Peter Buckmaster

Director, Digital Experience Design
Department of Education NSW

Philip Grech

National Spatial Program Manager
National Heavy Vehicle Regulator

Nick Hardy

Head of Customer Trust
Slack

Adrian Barr

Manager, Digital Transformation
NSW Department of Primary Industries

Ben Moir

Director of Product Engineering
Publicis Sapient

Carlos Gonzalez

Senior Manager Strategy and Consulting
Publicis Sapient

Agenda Highlights

9:00 AM AEST
PSN Opening
9:10 AM AEST
Chair Opening
9:20 AM AEST
Government Case Study: Embedding best practice agile methodologies for maximum impact
9:35 AM AEST
Government Case Study: Creating and executing your digital product roadmap to drive better outcomes for citizens
09:50 AM AEST
Government Case Study: Leveraging data and insights to improve product design and boost CX/engagement
10:05 AM AEST
Break
10:10 AM AEST
Panel Session: Creating and Sustaining Effective and Secure Digital Product Management to Deliver Top Notch User Experience and Trust
10:45 AM AEST
Closing Remarks from Chair / End of Session

Register Your Interest

Complimentary to attend

For public sector only

Online event

FREE

Event Partners

Host Partner

Silver Partner

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