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Virtual Event: Digital Inclusion in the Public Sector

Ensuring all Canadians Can Benefit from the Digital Age

Thursday, February 4, 2021
Start: 12:00pm ET / 9:00am PT

Agenda Overview:

With the rapid adoption of digital in response to the global pandemic, ensuring people are not excluded from using products or services has become more critical than ever before. Designing digital services with accessibility and inclusion in mind is must.

Recognizing how citizens live and work is fundamental to the success of digital inclusion. By committing to inclusive design, organizations can create exceptional products and services – not only working to modernize government services, but also ensuring that everyone can access them. There are many public sector organizations doing great work in this area and for the second year, we are delighted to convene around this important topic.

Public Sector Network’s Digital Inclusion Virtual Event brings together public servants from across Canada with a goal of ensuring all Canadians benefit from today’s digital age. Discover ways to tap into the power of digital tools to advance accessibility and inclusion in the public service.

Download the Agenda
Download Agenda as a Word Document

Key Takeaways:

Find ways to ensure that digital inclusion is built into, rather than tacked onto, your strategy and plan

Take advantage of this annual opportunity to share knowledge and engage with other champions of digital inclusivity

Get the tips and tools you need to build your digital inclusion toolkit

Hear about the latest in human-centred design and ways to collaborate directly with your customers

Event Speakers:

Kari Rasmussen

Director, Digital Content Management and Delivery
Alberta Ministry of Education

Michael Kehinde

Digital Training Lead
Ontario Digital Service

Urvashi Dhawan-Biswal

Urvashi Dhawan-Biswal

Senior Director, Design and Digital Innovation Directorate
Innovation, Science and Economic Development Canada

Kirsten Löffler

Kirsten Löffler

Director, Information, Innovation Technology Branch
Employment and Social Development Canada

Simonida Simonovic

Simonida Simonovic

OPS Accessibility Office Head
Ontario Treasury Board Secretariat

Tony Labillois

Tony Labillois

Director, Public Sector
Statistics Statistics Canada

Dr. Jennifer Walinga

Professor, School of Communication and Culture
Royal Roads University

Leah Glick-Stal

Accessible Procurement Specialist
Shared Services Canada

Lee Becker

Solutions Principal

Event Sponsors:

Silver Sponsor

Branding Sponsor

Become a Partner

Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email (

Agenda Highlights:

12:00pm ET / 9:00am PT
PSN Welcome and Opening
12:05pm ET / 9:05am PT
Opening Remarks from the Chair: What’s at stake when we talk about digital inclusion in the public sector?
12:15pm ET / 9:15am PT
Looking Beyond – The Impact of Accessibility to Education and Resources
12:30pm ET / 9:30am PT
Partner Session: Strategies for Expanding Digital Access and Inclusivity
12:45pm ET / 9:45am PT
Government Case Study: Accessible Information and Communication Technology (ICT) Procurement
1:05pm ET / 10:05am PT
Government Case Study: Building Your Inclusive Design Toolkit
1:20pm ET / 10:20am PT
Virtual Refreshment Break
1:25pm ET / 10:25am PT
Panel Discussion: Making Digital Inclusion a Reality
2:10pm ET / 11:10am PT
Closing Remarks from Chair / End of Session


Complimentary to attend

For public sector only

Online event