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Virtual Event: Data & Analytics in Local Government

Utilising data and insights to inform strategy, improve performance and boost CX

Tuesday 8 December 2020 | 12:00 - 2:00pm AEDT

Agenda Overview:

Local Governments around the world manage large amounts of data, including a lot of sensitive data under strict regulations and data protection. Due to legacy systems and siloed ways of working and storing data, a lot of councils aren’t getting the value out of their data that they could.

The challenges for Local Government Areas (LGAs) often lie in data quality management, so are less to do with the volume of data but more the type of services councils deliver and the impact this has on data requirements, data collection and management. Additionally financial and time constraints add another challenge to data quality management and the ability to maximise the use of data analytics.

Public Sector Networks Virtual Data & Analytics in Local Government Event will equip attendees with the knowledge to improve operational and service delivery through data and analytics. Join your global peers at this virtual event to network, benchmark and share the latest data analytics strategies for local councils.

Key Takeaways:

Learn how to deliver more informed, efficient and citizen-centric services through effective data and analytics

Identify how to maximise the value of data to understand residents and create a customer focussed digital service delivery model

Understand how to incorporate automated reporting and data analytics to deliver more digital services with fewer overheads

Discuss how to create a digital and data driven workforce with an innovation mindset

Your Inspiring Speakers:

Lisa Sierra

Manager, Innovation, Data & External Access, Corporate Program Lead, Analytics
City of Calgary (Canada)

Ania Karzek

Manager Strategy & Governance
City of Holdfast Bay

Jason M Dixon

Director, NSW SLED

Aleena O'Neill

Data Office Chapter Lead
City of Newcastle

Sorana Dinmore

General Manager Corporate ServicesCity of Marion

Jeffrey Griffith

Deputy General Manager
Devonport City Council

Mike Preedy


Kar Lim


Chris Ellis

Director, Pre-Sales, Asia-Pacific

Agenda Highlights:

12:00 pm
Welcome from PSN
12:10 pm
Transforming councils through data and analytics
12:20 pm
Driving service improvements and operational efficiency through effective data quality management
12:35 pm
How Hawke’s Bay Regional Council streamlined and monitored its mission-critical data with Nintex Analytics
12:50 pm
Data – with great power comes great responsibility
1:05 pm
Utilising Data to Inform Strategy, Improve Performance and Boost CX
1:20 pm
Achieving operational efficiency gains through data analytics
1:35 pm
Utilising data and analytics to improve decision making and service delivery
2:00 pm
End of session


Complimentary to attend

For Public Sector only

Online event


Event Partners

Host Partner

Gold Partner

Silver Partner

Bronze Partner