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Corporate & Shared Services
National Insights – Fall Edition

Online: Tuesday, September 13, 2022 | 12:00-2:05pm ET • 9:00-11:05am PT

Event Overview

Optimizing Service Delivery Through a United Approach

As our governments look to further their transformation journeys, it is important to look back at what we’ve accomplished and yet acknowledge the work that still has to be done. While many sectors have successfully implemented strong foundations for sustainable development, the adoption of consolidated and integrated corporate and shared services operations has presented many challenges. It is crucial that we address those barriers and find viable solutions.


This webinar will explore the shift to consolidated government functions and examine key factors both driving success and hindering efforts. While many of our government departments have been operating sufficiently with the legacy systems as is, it is essential to understand the risk this poses to our government and our communities. Policies need to further address the transformation needed to keep up with shifting demand and priorities.


Adopting more innovative and flexible solutions to procurement, finance and operational processes will only strengthen our governments. Creating policies that are more adaptable and amenable to change will leave room for growth. Embracing a centralized approach through modern digital solutions, enforced by leadership, will create more resilient and future-focused enterprises.

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Benefits of Attending

Explore the benefits of unifying and standardizing government functions

Address the role that government leaders play in propelling change and transformation

Embrace more agile practices through digital and integrated solutions

Examine the importance of building policies that promote innovation

A Sneek Peak of Your Inspiring Speakers

Scott Jones Executive Vice President Shared Services Canada 

Scott Jones
Executive Vice President
Shared Services Canada 

Kelly Michalicka
Director, OCT, OPC Centre for Professional Advancement & Training, Operational Support Division
Ministry of the Solicitor General, Government of Ontario 

Mihaela Cozma Director, Corporate Performance, Performance and Results  Canada Energy Regulator 

Mihaela Cozma
Director, Corporate Performance, Performance and Results
Canada Energy Regulator 

Jamaliah Traboulsi Senior Director, Senior Director, Horizontal Initiatives and Management Agenda Immigration and Refugee Board 

Jamaliah Traboulsi
Senior Director, Horizontal Initiatives and Management Agenda
Immigration and Refugee Board 

Steven Maynard Managing Partner, Government and Public Sector Consulting, Canada EY

Steven Maynard
Managing Partner, Government and Public Sector Consulting, Canada
EY

Key Sessions

Government KeynoteGovernment KeynotePanel Discussion

Procurement Transformation: Integrating New Engagement Approaches to Ensure Supplier Diversity

  • The importance of supplier diversity and helping underrepresented groups successfully participate in federal procurement
  • Identifying the challenges of incorporating new outreach programs and reworking traditional operating models, while addressing risk management initiatives
  • Onboarding new tools and systems to expand and optimize external networks

Examining How an Innovative Approach to Unifying Government Functions is Driving Success for Both Government and Their Partners

  • How are consolidated IT solutions improving and standardizing backend operations?
  • Addressing socio-economic objectives through collaborative efforts
  • Creating more transparency, accessibility and diversity throughout the supply chain
  • How are these shifts impacting procurement, finance, risk management and business functions

Making an Impact – Addressing the Challenges to Operational Development Through Influential Leadership

  • How can leaders further champion transformation efforts within their teams?
  • Addressing organizational and policy barriers impacting operational growth
  • Being open to adopting modern digital solutions over traditional systems
  • Challenging the skills gap through training and upskilling employees
  • Driving inclusion and accessibility whether in the office or working remotely

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives

Interactivity

An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services

On-Demand

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

Thank you for this great session. I realize that to some extent we are all on different journeys with process improvement. This type of forum is excellent to share ideas and connecting with likewise individuals.
Shared Services Canada

Excellent and informative and interesting concept on the back office label, and moving forward in this new environment, lots of insightful takeaways.
Government & Consumer Services

Insightful comments from panel participants demonstrating there are common challenges across organizations, and informative to learn how others are tackling these issues and identifying opportunities.
Revenue Services, City of Vancouver

Our Event Partners

Chair

For partnership opportunities, contact Andrew Cowan for more information ([email protected])