Effective Communication for Government Leaders

Wednesday & Thursday | 10 & 11 August 2022 | 10am – 2pm AEST | Online

Training Overview

Building Trust and Credibility for Improved Council Services

The Effective Communication for Local Government Leaders training course has been specifically designed for anyone in the local government space who wants to build their skills in communicating with their team, elected members, other leaders and managers, and the
broader community.

The training course is suitable for those looking to expand on their knowledge of how to increase trust and credibility and influence interactions for a positive result.

Learning  Outcomes

Grow your influence as a confident, compelling
communicator in your Council

Learn the frameworks and tools that will transform your communication performance

Engage with other local government professionals and
practice your learning

Apply best practice frameworks to your specific council

Meet Your Facilitator

Neryl East
Neryl East Communications

Neryl East is a communication and credibility specialist with extensive experience in local government.

After a career in television and radio, Neryl moved into senior council communication roles, including Manager Communication and Public Relations at Wollongong City Council and Media and Communications Manager at Shellharbour City Council.

Since establishing her own communication business a decade ago, Neryl’s local government client list includes Blacktown, Canada Bay, City of Darwin, City of Parramatta, Wollondilly, Wingecarribee, Latrobe City, Mildura, Yarra City, Coffs Harbour, Kiama, Shoalhaven, Mosman, Camden, Singleton, Salisbury (SA) and Snowy Valleys

Key Sessions


Module One – Communications Fundamentals

Transform Your Communication From the Inside Out

Choose the Right Communication Channel to Get the Best Result in any Situation 

Breakout Activity: Assess Communication Strategies Against Best Practice Guidelines

Specific Tools For Communicating One to One, One to Few and One to Many

The Confidence Keys; How to Build and Radiate Presence and Credibility so People Want to Engage With You

Breakout Activity: Select and Design a Strategy to Best Visualise the Case Study Presented

Module Two – Harnessing Communication for Effective Leadership

Powerful Skills That Build Trust With Your Team

Understanding and Harnessing Different Communication Styles

Breakout Activity: Review Communication Styles With Your Peers

Respectful Communication When the Stakes are High

The Keys to Compelling Communication at Times of Change

Gain Implementable Strategies

Learn the frameworks and tools to transform communication performance 

Engage with other local government professionals

Get new awareness of what impedes your confidence

Walk away with a course content pack

Your  Registration

Early Bird Price

ends COB 17 May 2022


per person + GST

Final Price

ends COB 9 August 2022


per person + GST