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Innovate NSW

Tuesday, March 22, 2022
Hyatt Regency, Sydney NSW | 8:00am - 4:40pm AEDT

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Event Overview

In 2021-22, the NSW government is investing in a number of strategic initiatives to help elevate, innovate and reinvigorate the economy in the post-pandemic era.

Ongoing investment in the Digital Restart Fund (DRF) continues to drive innovation across sectors, with digital projects continuing to deliver meaningful outcomes for citizens in the aftermath of COVID.

Last year’s Innovate NSW event sought to unify NSW government clusters and advance the Premier’s Priorities through holistic, whole-of-government innovation. This year, as we welcome the Beyond Digital 2.0 strategy, our programme will focus on how strategic investments can aid NSW’s socioeconomic recovery and make NSW a great place to work, learn and live beyond COVID.

Public Sector Network invites you to join this exclusive gathering at Innovate NSW 2022.

This On-Site event will provide the ideal meeting place to learn, collaborate and discuss current trends and innovations. We will spotlight industry thought leaders and their initiatives from across the state.

Benefits of Attending

Engage, sustain & elevate digital projects that optimise processes, drive efficiency & improve organisational results

Harness innovation to maximise investments and support NSW’s economic recovery

Safeguard digital initiatives by aligning technology with the desired outcomes for citizens

Embed customer-centric approaches in service design and delivery by identifying the right methodologies and engagement strategies

Leverage data analytics to inform strategic direction, identify areas for improvement and intercept future challenges

A Sneak Peek Of Your Inspiring Speakers

Hon Victor Dominello MP
Minister for Digital; Minister for Customer Service
NSW Government

Joost de Kock
Deputy Secretary, Customer Strategy and Transport
Transport for NSW

Elizabeth Mildwater
Chief Executive Officer
Greater Sydney Commission

Rebecca Fox
Deputy Secretary, Regional Precincts
Department of Regional NSW

Mike Dudarenok
A/Chief Digital Officer
Revenue NSW


Sandie Matthews
Chief Information Officer
NSW Department of Education

Robert Hilditch
Chief Information Officer
Fire & Rescue NSW

Michael Rodrigues
24 Hour Economy Commissioner
NSW Department of Premier and Cabinet


View Full Speaker Line-Up

Key Sessions

The Innovate NSW Series features the latest initiatives throughout New South Wales; sharing insights via keynote presentations, case studies, panel discussions, and roundtable chats. To provide additional perspective – concurrent streams will address more specific topics and challenges in the worlds of Technology & Data and Digital & CX faced by public sector leaders today.

Ministerial Address: Driving NSW’s Digital Revolution Beyond COVID Times

Hon Victor Dominello MP,
Minister for Digital; Minister for Customer Service,
NSW Government

Equipping Citizens with Digital Infrastructure to Enable Economic Development

Damon Rees,
Chief Executive Officer,
Service NSW

Innovation in Action: Emerging Technologies Transforming the Future Transport

Joost de Kock
Deputy Secretary, Customer Strategy and Transport,
Transport for NSW


Leveraging Innovation to Fast-Track Post-Pandemic Recovery

Jenny West
Deputy Secretary Trade & International, Global NSW,
Investment NSW

Elizabeth Mildwater
Chief Executive Officer,
Greater Sydney Commission

Rebecca Fox
Deputy Secretary, Regional Precincts,
Department of Regional NSW

Innovation Beyond Necessity: Sustaining Technological Transformation in 2022 and Beyond

Sandie Matthews
Chief Information Officer,
NSW Department of Education

Sam Nielson
Director, Performance and Insights,
NSW Public Service Commission

Keynote Session

Providing Customer Centric Infrastructure to Deliver Better Outcomes

Amanda Ianna
NSW Registry of Births, Deaths and Marriages

Keynote Session

Rethinking the Role of Regulators in the Future Global Marketplace

David Chandler OAM
NSW Building Commissioner,
Office of the NSW Building Commissioner

Panel Discussion

Designing and Defining Your Digital Strategy

Sharni Allen
Director, NSW Design System,
NSW Department of Customer Service

Jenny Merkley
Executive Director, Premier, Education & Customer Service,
NSW Treasury

Keynote Session

Enabling Digital Solutions at Scale

Keynote Session

Hosting ICT & Hybrid Cloud Solutions

Mike Dudarenok
A/Chief Digital Officer,
Revenue NSW

Panel Discussion

Establishing ICT Infrastructure Priorities for the Year Ahead

Kylie De Courteney 
Managing Director,
NSW Telco Authority

Rob Hilditch 
Chief Information Officer,
Fire & Rescue NSW

View the agenda for the full speaker lineup, sessions and event timeline

Your Registration

Live Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks

Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Keeping You Safe

Hyatt Regency, Sydney NSW

Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.

What Your Peers Had to Say

“Great to have a hybrid event and the opportunity to do some bigger, whole of Government thinking. Good networking too!”

Botanic Gardens Greater Sydney

“A very worthwhile event with relevant, engaging content”

Sydney Trains

“Good to see and hear about the great collaborative efforts across agencies. Looking forward to seeing the results!”

Department of Customer Service

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