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Government Digital Insights USA
Summer Edition

Thursday, October 27, 2022 | 12pm – 2:35pm ET | Online

Event Overview

Recentering Service Delivery on the Citizen. Our daily lives have gone digital. We can purchase goods and services, apply for employment, and even interact with healthcare professionals—all with a phone or computer. This offers governments an historic moment to leverage today’s technology to provide integral services and enable a dialogue with citizens.

How can government leaders best innovate despite limited resources?
What best practices will bring government firmly into the 21st century
when it comes to services provided and delivered and what types of public private partnerships can help address citizen and resident needs?

Public Sector Network’s Government Digital Insights Summer Edition
virtual event will bring together public sector thought leaders as they
share the innovative digital government projects and ideas that have
transformed their communities and explain key action items that will
enable you to do the same. Join the conversation, you won’t want to miss this!

Benefits of Attending

Learn key insights from innovative digital
government leaders

Reevaluate your approach to feedback solicitation and implementation

Develop a roadmap for accelerating digital
equity initiatives

Last Editions Inspiring Speakers


New Reach Community

Acting Secretary
Pennsylvania Department
of General Services (DGS)

City of Cambridge (MA)


City of Cincinnati, OH

Previous Key Sessions

Government KeynotePartner KeynoteGovernment Case StudyPanel Discussion

Revamping a 20-year-old State Web System

Not all government websites are created equal. Join Suzanne Pauley as she shares the ins and outs of how the Department of Technology, Management and Budget planned, coordinated, and undertook one of the most ambitious website overhauls – and how increased web traffic during the pandemic accelerated that work

How To Roll Out a Bot Successfully

Government agencies everywhere want to enhance services via automation. This session will highlight success stories and teach you how your organization can implement chat bot functionality with ease

How to Cultivate a Public-Private Partnership that Benefits All

Join this session for an illuminating view into how one city has leveraged public-private partnerships to further enhance digital inclusion while leveraging market forces for win-win solutions.

Measuring Citizen Experience Satisfaction to Maximize Service Impact

The best way to deliver impactful services is by co-creation with those you serve. Learn why your agency should be continually evaluating the methods and modes it’s using, and find best practices for soliciting and incorporating citizen feedback into your agency’s service delivery design

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services

What Your Peers Had to Say

“Good topics, appreciated hearing the experiences of others.”
 City of Seattle

“Great communication by everyone on your team! Very well organized!”
State of New Jersey

“Interesting speakers – very much enjoyed various sessions.”
Larimer County (CO)

Our Event Partners

For partnership opportunities, contact Andrew Jensen for more information.