Digital Government & CX Community

The digitization of government is fundamental for departments to evolve, cost-save and improve the well being of their employees and citizens.

The Digital & CX Community represents those working towards transforming the public sector through new tool, technologies and rethinking business processes.

Join the conversation anyway you like!

Our Digital & CX Community creates an online and physical space for multiple ways to engage and learn. You can do this through:

Like what you see? Try these other Communities too that you can join to ensure you stay across the subject matters that are important to you!

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Community Governance

Our communities are hosted by industry experts within the government arena. These advisors help facilitate discussions and guide conversations throughout our different channels of engagement.

Community Ambassador

Applications are currently open – apply today!

As a Community Ambassador you will help drive discussion within your domain, across multiple layers of government, to inspire ideation, share results, learn from best practice around common problems that government share.

We encourage our members to take ambassadorships with Public Sector Network so that conversation is promoted with government professionals at every level. If you’re interested, please complete the form, and a member of our team will get back to you.

Community Moderator

Lily StokesLily Stokes

Skilled professional in government affairs and Digital Government & CX community engagement.
Get in contact with Lily to find out more

How to get involved with your community

Virtual Event: Digital Marketing & Communications in the Public Sector 2021 – AU

Date: 4 November 2021

In today’s saturated online landscape, crafting personalised and engaging digital messages is more challenging than ever. Rising expectations of digital natives, growing audience diversity and new technologies have caused substantial changes in how connections are made, reinforced and sustained in an online environment. As the primary way in which citizens connect with government, marketing and communications play a critical role. During these uncertain times, clarity, connection and cut-through is paramount…

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Virtual Event: Citizen Experience – USA

Date: 10 November 2021

As consumers, we have rapidly become accustomed to the convenience of utilizing phone apps and other digital channels in order to interact with organizations, make purchases, and provide feedback. As our expectations as consumers have shifted – so too have our expectations as citizens…

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Virtual Event – Digital Identity 2021 – Canada

Date: 24 November 2021

The rapid migration to digital technologies for Canadian society will continue as we enter and navigate a post-pandemic life. As citizen expectations for digital services rise, governments are looking at digital identity technologies and infrastructures that can modernize their service strategy and provide citizens with a seamless experience – one that can be accessed anywhere, anytime and from any device. Digital identity will be the key enabler of this vision, which will empower citizens and help build a more connected digital society…

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"Great timing with topics related to pandemic, which has highlighted and amplified the push to use digital as a way of working. Presentations were adapted around this."

Department Of Innovation, Tourism Industry Development

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